Women's College Hospital - Health Care for Women, Revolutionized

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Volunteering at Women's College Hospital

Volunteers are valued members of the Women’s College Hospital team. Our volunteers are integral to supporting the hospital in achieving its mission of advancing and advocating for the health of women and girls while developing solutions for our most pressing health system challenges.

Our team of approximately 200 volunteers contribute 25,000 hours of service annually to support the hospital’s commitment to providing exceptional care.

We offer engaging and meaningful volunteer opportunities in over 45 departments and programs throughout the hospital. Volunteers dedicate time, energy and skills to support staff and most importantly to enhance the experience of our patients.

Volunteer Opportunities

Volunteers are provided with meaningful assignments, a learning experience and appropriate participation. Volunteer placements fall into one of 5 general categories:

Information Desk and Wayfinding Volunteer

  • Greet and welcome patients and visitors to Women’s College Hospital
  • Provide information and answer general inquiries
  • Provide additional directional support throughout the hospital

Clinic Office Help Volunteer

  • Assist staff with a variety of administrative tasks such as faxing, photocopying and assembling resource packages
  • Complete courtesy patient appointment reminder phone calls

Clinic Liaison Volunteer

  • Assist with coordinating patient flow in specified clinics
  • Direct patients to exam rooms
  • Assist patients with general inquiries

Waiting Room Volunteer

  • Act as a liaison between patients and their healthcare teams
  • Assist family members and visitors with general inquiries
  • Provide support and comfort measures to patients

Other Opportunities


Volunteer Placements are assigned based on volunteer interests, skills, availability and hospital needs.

Volunteering is a great way to explore a hospital setting. Each volunteer placement includes duties and responsibilities that are designed to provide a meaningful experience. Please be aware that the scope of the volunteer role does not include any tasks that can legally be performed only by a licensed or regulated healthcare professional. Volunteer roles will not allow you to practice or develop clinical or technical skills, nor are volunteer roles designed to meet the requirements of professional internship opportunities.

Available Programs

All volunteer shifts are available Monday to Friday between the hours of 9:00 a.m. - 4:00 p.m. We do not offer evening or weekend opportunities.

Our volunteer program requires reliable, dependable volunteers who can make a consistent weekly commitment. Please consider your availability and carefully review the commitment guidelines for each program described below:

Year-Round Program

Open to volunteers who can make a year-round commitment for a minimum of one shift per week

  • Commit to a consistent 3.5 hour shift per week for a minimum of one year
  • Shifts are typically 9:00 a.m. - 12:30 p.m. or 12:30 - 4:00 p.m.
  • Applications can be submitted at any time. There is no deadline to apply for the year-round program

Summer Youth Volunteer Program

Open to eligible high-school and post-secondary students

The Summer Youth Volunteer Program offers a unique learning experience and is designed to introduce students to the healthcare field. Students can explore a hospital setting and career options through:

  • Multiple volunteer placements that align with your interests and skills
  • Volunteer Lunch and Learn sessions with physicians, regulated healthcare professionals and hospital staff
  • Hospital wide education events

Details for the 2017 Summer Youth Volunteer Program

Post-secondary Student requirements:

  • Commit to a minimum of two 3.5 hour shifts per week for all of May, June, July and August. Shifts are typically 9:00 a.m. - 12:30 p.m. or 12:30 p.m. - 4:00 p.m.

High-school Student requirements: 

  • Commit up to two full days (9:00 a.m. - 4:00 p.m.) per week for all of July and August
  • Have completed grade 9

Positions with the 2017 program are filled. Details about the 2018 Summer Youth Volunteer Program will be available in February 2018.

Fall/Winter Volunteer Program

Open to eligible post-secondary students who can make a commitment for the Fall and Winter academic term (September to April) for a minimum of one 3.5 hour shift per week

  • Commit to a consistent 3.5 hour shift per week from September to April
  • Shifts are typically 9:00 a.m. - 12:30 p.m. or 12:30 - 4:00 p.m.
  • Applications are accepted until the last Friday in July

APPLICATION DEADLINE: Friday July 28th 2017

Application Process and Program Requirements

Submit an Application Package

Submit an application form and two reference forms - available for download from the forms section.

Interview

Selected applicants will be contacted for an interview. We will discuss your interests and experience, answer questions you may have about the volunteer program and confirm your availability. We thank all applicants for their interest, however only those selected for an interview will be contacted.

If you are accepted as a volunteer, you must complete the following:

Volunteer Medical Form

Following the interview, successful applicants are required to complete a volunteer medical form - available for download from the forms section.

A copy of the form and a detailed explanation are provided at the time of the interview. Volunteers must provide the following information to meet the requirements of the Public Hospitals Act and the Hospital Communicable Disease Surveillance Program:

  • Evidence of immunity to Measles, Mumps, Rubella and Varicella
  • Completed 2-step Tuberculosis (TB) skin test

Forms can be completed by your primary healthcare provider. Any fees that may be required to complete the medical form are at the expense of the volunteer.


Criminal Records Check

Volunteers who are 18 years and older are required to complete a Criminal Records Check.  This is at no expense to the volunteer and is conducted through the hospital. Information and further details are provided to volunteers after notice of acceptance to the program. Offers are conditional upon the successful completion of a Canadian Criminal Records Check.


Orientation

Volunteers will be required to attend a mandatory volunteer orientation session. The session will prepare you to volunteer at Women’s College Hospital and provides the opportunity to meet fellow volunteers.


Uniform

Volunteers are required to provide a refundable $20.00 deposit for a volunteer uniform and ID Badge. Both items must be worn during volunteer shifts.


Training

Volunteers are assigned a placement based on their interests, skills, availability and hospital needs. Once a placement has been assigned, volunteers will receive training by a staff member or experienced volunteer. Volunteers are encouraged to pursue on-going learning opportunities by attending additional hospital-wide education sessions posted in the Volunteer Resources lounge.

Please note, it can take up to 4-6 weeks to complete the above steps. All steps must be completed prior to starting a volunteer placement.

Apply to become a volunteer

Submit an application form and two reference forms. References must know the applicant in a professional capacity and cannot be family members or friends. Examples include employers, volunteer coordinators, supervisors, coaches, or teachers. Referees should return the reference forms to the applicant for submission.

Completed application packages can e-mailed to volunteer@wchospital.ca  mailed, faxed or submitted in person to room 7409 of the Hospital.

 

Forms | Volunteer Resources

Please download, complete and submit the forms below to apply to the Women's College Hospital Volunteer Program.

Note about fillable forms: To view and use fillable forms, you will need the latest version of Adobe Reader installed. Once completed, you can save and email the form or print the form for submission. The Adobe Reader software can be obtained free from Adobe, which also offers customer support.

Application Form

Reference Form

Medical Form

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Location & Contact Information

Volunteer Resources
Women's College Hospital
76 Grenville Street
7th floor, Room 7409
Toronto, ON M5S 1B2

Phone: 416-323-6180

Fax: 416-323-7741

E-mail: volunteer@wchospital.ca

Office Hours:
Monday - Friday
8:30 a.m. - 4:30 p.m.


Accessibility
The hospital is fully accessible. All clinics have wheelchair accessible washrooms.


Ready to apply?
Submit a completed application package. Download forms »

Association of Volunteers

Each volunteer who completes one month of service at WCH becomes a member of the Association of Volunteers. Members enjoy the fellowship of meetings and social events and are always encouraged to become more actively involved.

Learn more about the Association »

Video | Summer Volunteers

Women's College Hospital offers volunteer positions to eligible high-school and undergraduate university students during the months of July and August. The Summer Youth Volunteers play an important role in enhancing the patient experience.

Watch the video and get to know our summer volunteers.

  • Fully affiliated with:
  • University of Toronto
  • A member of:
  • Council of Academic Hospitals of Ontario (CAHO)