Name: Anita Duraikannan
Pronouns: She/Her
Title & Department: Digital Producer, Strategic Communications
On the WCH team for: 6 years
How do you feel your feedback can contribute to the betterment of WCH?
Everyone has such different experiences, so it’s important for us to be able to talk about them – change can’t happen unless we take the opportunity to make our voices heard. I also strongly believe that people become subject matter experts at their jobs, they see things that outsiders may not be able to see. There are probably so many opportunities for improvement from the micro to the macro, and all of these can have huge impacts on staff and patients.
What has your department done to implement changes based on last year’s engagement survey responses?
We’ve been building on the work we’ve been doing but really trying to be open to new ideas. Being in strategic communications means we are the voice of the organization while also having a chance to help raise voices that may not have been heard from before. In my specific role as a Digital Producer, it’s been rewarding to work with teams to increase their access to editing their own websites, something that we aimed to improve on as a department based on last years survey responses. This empowers people to curate their content and save time by being able to make important changes quickly. Every little bit helps.
Why do you think it’s important for people at WCH to complete this year’s Employee Engagement and Demographic Survey?
Some people may find it difficult to bring concerns or big ideas to upper management, so the Employee Engagement & Demographic survey is a chance to have your voice heard. There’s a good chance that you’re not the only person who has thought about certain ideas of criticisms, so there is a real power in numbers. The engagement survey is the perfect way to get this across to upper management. It’s also good to know that these surveys are not just distributed, but the results are analyzed, and recommendations come directly from them.
What do you think has most impacted the culture at Women’s over the last 18 months?
I think there has been great attempts at bringing people back together after years of pandemic isolation – the people culture here is strong. There have been wonderful in-person and virtual events, and educational opportunities. I love learning about the amazing work people at the hospital are doing with marginalized communities. Healthcare is a huge issue in the news and being able to see behind the curtain and be part of the positive changes is very important. I think having a strong people culture benefits the work we do greatly.
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