Prepare for Your Appointment at The Bay Centre
Please make sure you bring valid health insurance e.g. OHIP, IFH, student or private insurance. If you don’t have coverage, please bring a piece of photo ID.
Visitor Policy
You’re welcome to bring a support person with you to your appointment. Your healthcare provider may ask to see you first separately.
We do not provide childcare at the clinic. You can visit Stellas Playroom[OM2]
For more information on WCH visitor policy please visit:
Patient Safety | Women’s College Hospital
Plan Your Visit | Women’s College Hospital
Family doctor resource
If you are looking for a family doctor, you can register for the Health Care Connect program by calling 1-800-445-1822 between Monday to Friday, 9 a.m. – 5 p.m.
Include video here of patient experience/walk through[OM3]
In Person Appointments
Please arrive 15 minutes prior to your scheduled appointment time to ensure sufficient time for registration and completion of any required forms and/or documentation for your visit. Should you arrive late, your appointment may have to be cancelled or rescheduled.
Please ensure that our receptionist at check-in has your most up-to-date contact information such as your address (including unit number) and phone number. It is essential that we keep the correct information on file for any follow-up. Always bring your health card, insurance, interim federal health paperwork or photo identification to your appointment.[OM4] [DA5]
Virtual Appointments
[MS6] In addition to our in-person services, some specific appointment types may be offered as telephone or video visits. Care provided during a virtual appointment cannot replace the need for a physical exam, and we may ask you to come in person to address your care needs. If your situation is urgent or an emergency, it is recommended to seek care in an Emergency Department as necessary.[DA7] Our team will work with you to select the right virtual choice for your health needs. To learn how to prepare for your virtual visit and what to expect during, please visit our Virtual Visits page.
Learn More About Virtual Visits[OM8]
Online Patient Portal
To view your medical information online, stay up to date on your appointment details and view your lab results*, sign up for our online patient portal, myHealthRecord. Patients taking part in video visits and other virtual care services will need a myHealthRecord account. To learn more, please visit our myHealthRecord page.
Learn More About myHealthRecord[OM9] For additional information, please call the clinic.[DA10] [LF11] [OM12]
[OM1]This section was taken from BCBC “For Patients” tab
[OM2]Stella’s Playroom | Women’s College Hospital
[OM3]visual flow chart with pictures, pictures with voiceover?
[OM4]Doodle/drawing
[DA5]Example: https://www.drkatherinemasters.com/your-first-visit.html
[MS6]This section needs to be reworded. At this time we have very limited virtual appt times
[DA7]Edited to reflect the virtual consent we use for virtual appts. Feel free to edit!
[OM8]Women’s Virtual | Women’s College Hospital
[OM9]My Health Record Portal | Women’s College Hospital
[DA10]Add section for common questions/concerns? We could separate this by topic/appt type or have a general questions/concerns section. Just an example of a question that could be included
[LF11]2 extra strenght?
[OM12]Please only take this if it safe for you to take. Talk to your provider about other options