COVID-19 (Novel Coronavirus) Information for Family Practice

Service updates for appointments at WCH

  • If you have an upcoming in person appointment at Women’s College Hospital and you have a fever, cough, or new onset of shortness of breath, have travelled outside Canada in the last 14 days, tested positive for COVID-19, or been instructed to self-isolate by Public Health please do not come to the hospital, call the clinic directly for more information.
  • The hospital is open only to patients with appointments, please see our visitor restrictions information.
  • Your appointment may be changed to a virtual visit using the telephone or over video. Learn how to set-up a video visit.
  • You will receive a call from us with any changes to your appointment.

Update - March 24, 2020 (.pdf)

Dear patients of the Family Practice Health Centre,

Our practice has been busy preparing to keep our patients and staff safe in the event of an increase in COVID-19 in our community.

We want to reassure you that your safety and maintaining high quality primary care is our priority. In order to achieve both aims, we will be adapting how we work in the coming weeks.

Visiting Family Practice

Please do not walk in to Family Practice for an appointment. Instead, please call us at 416-323-6060 first.

If you are coming to Family Practice for a scheduled appointment, please call ahead of time if you are experiencing ANY symptoms of:

  • fever 
  • cough
  • shortness of breath 
  • or if you have had any recent travel

If yes, we will be offering telephone assessments prior to your visit to help guide your care. You can expect to be asked screening questions each time you call or visit Family Practice.  

Booking Family Practice Appointments

Starting next week, we will:

  • CONTINUE to offer essential services, as usual. This includes urgent care appointments, routine prenatal care, and newborn visits.
  • OFFER TELEPHONE appointments with your provider for timely, but non-urgent concerns. This may include prescription renewals, blood pressure/diabetes checks, and new, non-urgent concerns
  • DEFER any new bookings for some non-urgent visits for a period of about 4 weeks. This may include visits such as: periodic health exams ("physicals"), well child visits, pap tests, ear syringing, new patient appointments.

General Information regarding COVID-19

For updates information on COVID-19, please visit our hospital updates on the coronavirus (COVID-19) for patients and visitors.

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