Video Visit Instructions

Women’s College Hospital is revolutionizing access to healthcare, including enabling virtual care via video in select departments. If your provider has contacted you about receiving care via video, below is a list of what you’ll need, including instructional videos and downloadable guides.

To conduct a video visit at Women’s College Hospital, you’ll need the following:

  • A myHealthRecord Account
  • A computer, laptop, or mobile device with:
    • A front-facing camera (webcam)
    • A microphone
    • Speakers of headphones
  • For some devices, you may need to download applications (see below)

Video Visit Guides

Video visits will launch differently depending on the device you are using. Find your device below to download an instructional guide, as well as links to apps you may need.

Microsoft Windows (PC & Laptops)

Apple macOS (MacBook & iMac)

Apple iOS (iPhone & iPad)

Google Android

This includes mobile devices such as those from Samsung, LG, HUAWEI, etc.

VIDEO: How to complete eCheck-in

VIDEO: How to launch a video visit (Windows)

Fully affiliated with

A member of