WCH COVID-19 Assessment Centre

Available Services

The Women’s College Hospital COVID-19 Assessment Centre provides COVID-19 testing for those eligible.

See below for eligibility criteria and how to book an appointment.

HOURS OF SERVICE

COVID-19 Assessment Centre

Open Monday to Friday from 8:15 a.m. – 3:30 p.m.

COVID-19 Assessment Phone Line:

416-800-1945
Operates from 8 a.m. – 12 p.m. & 1 p.m. – 4 p.m.
If there is no answer, please leave a message and someone will return your call.

LOCATION

  • By appointment only (see below)
    76 Grenville Street, Toronto, Ontario
    Use the North-East entrance on Grosvenor Street
map depicting the location of covid-19 assessment centre at womens college hospital

How to Book a COVID-19 Test and Assessment for Treatment

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Check Eligibility

You should only seek testing at our COVID-19 Assessment Centre if:

1. You have COVID-19 symptoms AND fall into one of the following groups.

a) Individuals for whom outpatient COVID-19 treatment may be considered:

  • Individuals aged 18 and over who are immunocompromised (have an immune system
  • that is weakened by a health condition or medications);
  • Individuals aged 70 and over;
  • Individuals aged 60 and over with fewer than three vaccine doses; and
  • Individuals aged 18 and over with fewer than three vaccine doses and at least one risk condition (including but not limited to: diabetes, heart disease, kidney disease, liver disease, sickle cell disease, chronic respiratory disease, cerebral palsy, intellectual disability)

b) Patient-facing healthcare workers

c) Staff, volunteers, residents/inpatients, essential care providers, and visitors in hospitals and congregate living settings, including Long-Term Care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices, temporary foreign worker settings, correctional institutions, Provincial Designation schools, and hospital schools

d) Home and community care workers

e) Underhoused or experiencing homelessness

f) Temporary Foreign Workers in congregate living settings

g) People who self-identify as First Nation, Inuit, and Métis and/or are from a First Nation, Inuit or Métis community, and their household members

h) Directed by Toronto Public Health: High-risk contacts and people in the context of confirmed or suspected outbreaks in high-risk settings, including hospitals, long-term care, retirements homes, other congregate living settings and institutions, and other settings as directed by the local public health unit

i) Pregnant people

j) First responders (eg. EMS, police, firefighters)

k) Household members of patient-facing healthcare workers and individuals who work in highest risk settings

OR

2. You are not showing COVID-19 symptoms AND fall into one of the following groups:

a) People who self-identify as First Nation, Inuit, and Métis and/or are from a First Nation, Inuit or Métis community, and their household members

b) People travelling into First Nation, Inuit, or Métis communities for work.

c) Directed by Toronto Public Health: High-risk contacts and people in the context of confirmed or suspected outbreaks in high-risk settings, including hospitals, long-term care, retirements homes, other congregate living settings and institutions, and other settings as directed by the local public health unit

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Book an Appointment

Those who meet eligibility criteria and require a COVID-19 test must book an appointment and come in-person to the Assessment Centre. This includes children needing a saliva test.

Those who do not meet eligibility criteria will be turned away.

If you have questions about eligibility or are unsure whether you need a COVID-19 test:

  • Call Telehealth Ontario at 1-866-797-0000 to speak with a registered nurse who will advise you whether you require further care or potenital testing in-person or,
  • Call Toronto Public Health Hotline at 416-338-7600

If you have questions about how to book your appointment or accessing your results, please contact 416-800-1945.

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Check Your Results

It may take up to a few days for individuals to receive their COVID-19 test results. Please continue to self-isolate until your results are available online through the Ministry of Health or myHealthRecord.

Types of COVID-19 Testing

Women’s College Hospital primarily uses two types of testing methods for the diagnosis of COVID-19:

  1. Nasopharyngeal swab
  2. Combine throat and nasal swab
  3. Saliva sample

What is a nasopharyngeal swab?

  • Also known as a nasal swab, this involves the collection of a sample with a swab deep through your nose.
  • A nasopharyngeal swab is the most accurate test for diagnosing COVID-19.
  • This is the most commonly performed test for diagnosis COVID-19.

Who qualifies to get a COVID-19 nasopharyngeal swab test?

How to get a nasopharyngeal swab.

  • A sample must be collected in-person at our Assessment Centre.
  • Appointments can be booked online.
  • Note that each person requiring a test must have an appointment. (e.g. separate appointments must be booked for a parent and child, spouse, etc.)
  • When booking an appointment for someone else, you must enter their information. Do not enter your own information. Repeat this process for every person requiring a test.

BOOK AN APPOINTMENT

What is a combined throat and nasal swab?

  • A combined throat and nasal swab is the collection of a sample from both nostrils and your throat.
  • This method is used when a nasopharyngeal swab is not suitable or not well tolerated.

Who qualifies to get a COVID-19 combined throat and nasal swab test?

  • Available to anyone who presents at the Assessment Centre who meets Ontario testing eligibility and a nasopharyngeal swab is decided to be not suitable.

How to get a combined throat and nasal swab.

  • A sample must be collected in-person at our Assessment Centre.
  • Appointments can be booked online.
  • Note that each person requiring a test must have an appointment. (e.g. separate appointments must be booked for a parent and child, spouse, etc.)
  • When booking an appointment for someone else, you must enter their information. Do not enter your own information. Repeat this process for every person requiring a test.

BOOK AN APPOINTMENT

What is a saliva test?

A saliva sample is an alternate testing method that involves providing a 2-5 ml saliva sample in a collection container.

Who qualifies for a saliva test?

  • Available to anyone who meets Ontario testing eligibility and one of the following two criteria:
    • Children who are 4 – 18 years old*;  OR
    • People with a medical or anatomical problem that makes it difficult to have an NP swab (for example, recent or previous oral/nasal/throat surgery, risk of severe bleeding with any NP trauma).

* Please note that children under 6 often have difficulty providing a usable saliva sample as they have trouble following the “pool and drool” instructions

How to get a Take-Home COVID-19 Saliva Test

  • Book an appointment to get an assessment for your child at our Assessment Centre and to pick up your saliva testing kit. Each person requiring a test must visit in-person.
  • BOOK AN APPOINTMENT
  • The collection of a saliva sample can be done at home. Please provide only one sample per kit. You will be provided with instructions on how to collect the sample at your appointment. More information: Saliva Kit Instructions
  • Return the sample to the WCH Assessment Centre within 24 hours of sample collection during the following hours:

Women’s College Hospital Assessment Centre
Grosvenor Street Entrance
10:15 a.m. – 5:45 p.m.

NOTE: Women’s College does not have an emergency department. If your symptoms worsen before your test, seek care at the nearest emergency department.

photo ID iconPlease bring identification
Ontario Health Insurance Program card (OHIP) or other government issued identifcation.

health card icon passport and ID icon

woman with speech bubbleIf you require any special supports, translation or accommodations, ahead of your appointment call 416-800-1945, 8:00 a.m. – 12 p.m. and 1:00 p.m. – 4:00 p.m.

 

map iconWomen’s College Hospital COVID-19 Assessment Centre
76 Grenville Street, Toronto
Use North East entrance on Grosvenor St.

 

parking iconPlease park in the lot off the turning circle in front of the hospital.

Women’s College only provides COVID-19 testing to those individuals who meet the Government of Ontario eligibility guidelines.

Effective December 31, publicly-funded PCR testing are available only for high-risk individuals who are symptomatic and/or are at risk of severe illness from COVID-19, including for the purposes of confirming a COVID-19 diagnosis to begin treatment, and workers and residents in the highest risk settings, as well as vulnerable populations. A full list of eligible individuals can be found here.

The Government of Ontario now states that positive rapid antigen tests no longer require PCR test confirmation.

Individuals who do not meet the criteria outlined above may receive COVID-19 testing at non-hospital testing locations such as pharmacies. This includes individuals seeking testing in order to obtain travel clearance (also known as asymptomatic testing). Note a fee may be associated with this testing. Find a location. 

Women’s College Hospital provides two types of testing for individuals under the age of 18 who require COVID-19 testing and meet the eligibility guidelines set by the Government of Ontario.

Individuals who do not meet the criteria outlined above may receive COVID-19 testing at non-hospital testing locations such as pharmacies. This includes individuals seeking testing in order to obtain travel clearance (also known as asymptomatic testing), and March Break Camp clearance. Note: a fee may be associated with this testing. Find a location. 

Resources

How to prepare and comfort a child for their COVID-19 test (.pdf)

I got a vaccine: A social story for children and their families (.pdf)

School Guidelines

The Ontario Government has developed guidelines and health and safety measures for all public and private schools. These rules support safe in-person learning for students and staff for the 2021-2022 school year.

Resources:

Interim Guidance for Schools and Child Care: Omicron Surge – Ministry of Health

COVID-19 Health & Safety Measures at School – Ontario Government

COVID-19 Guidance for Elementary & Secondary Schools – Toronto Public Health

Women’s College Hospital does not provide COVID-19 testing for travel clearance.

Travel Clearance

If you are traveling outside of Canada and require testing for travel clearance (asymptomatic testing), and do not have COVID-19 symptoms, you can find a location of a local pharmacy who provides this service. Travelers should refer to the testing requirements of the destination country and their travel carrier.

Please do not visit the hospital to obtain your test result.

Due to high testing volumes, it may take up to a few days for individuals to receive their COVID-19 test results. Please continue to self-isolate until your results are available online through the Ministry of Health or myHealthRecord.

If you can’t access your results online, you can also contact our Health Information department at 416-323-6098 or requestforrecords@wchospital.ca.

If you’ve been exposed to COVID-19, please follow the follow Ontario Health’s direction to take care of yourself and protect others.

 

Ontario changed the required isolation period based on growing evidence that generally healthy people with COVID-19 are most infectious in the two days before and three days after symptoms develop.

For isolation guidance, please refer to the most recent Ontario Government press release.