Coming to Women's College
How do I enter the hospital?
You will only be able to access the hospital using our Main Entrance at 76 Grenville Street or through the parking garage.
Will I be screened at the entrance?
Yes, we are screening all patients for COVID-19 symptoms upon entry into the building. If you are feeling unwell before your appointment, please do not come to the hospital. Call the clinic directly for more information.
Where is the Women’s College Family Practice Health Centre vaccine clinic?
The clinic is located at 77 Grenville Street. The clinic is by appointment only and no walk-ins are permitted at this time.
Where is the WCH COVID-19 Assessment Centre?
Our Assessment Centre is located at the hospital at 76 Grenville Street. To enter, please use the north entrance on Grosvenor Street.
Appointments, Procedures and Surgeries
I have a confirmed in-person appointment. What do I need to know?
At the front entrance, you will be asked to sanitize your hands, screened for symptoms of COVID-19 and given a mask to wear throughout your visit. At this time, WCH is restricting care partners and visitors with select exceptions at the hospital until further notice.
For more information about coming in for an appointment, please watch this video.
Will my appointment go ahead as planned?
Some elective surgeries and other non-emergent/non-urgent clinical activities are being cancelled due to the COVID-19 pandemic. If there are any changes to your appointment, you will be notified directly by the clinic or physician’s office.
My appointment was important. Why was it cancelled?
As directed by Ontario Health, we have had to cancel some elective surgeries and other non-emergent/non-urgent clinical activities due to the COVID-19 pandemic. If you have any questions about your specific situation, please contact your health care provider directly for more information.
I have a virtual appointment. What does this mean and how I can prepare?
We are making healthcare more accessible, responsive and equitable through the use of digital health tools, like video visits. Click here to learn what you can expect from your virtual appointment and how to prepare.
Do I need to wear a mask when coming to the hospital for an appointment?
Yes, everyone who comes into the hospital must be wearing a mask. At the front entrance you will be screened for COVID-19 symptoms and given new mask to wear during your time in the building.
Can someone accompany me to my appointment?
Currently, the hospital is only open to patients with appointments. At this time, WCH is restricting care partners and visitors with select exceptions until further notice.
Can I pick up my prescription at the Rexall pharmacy in Women’s College Hospital?
Upon entry to WCH, you will be screened for any COVID-19 symptoms. If you are not experiencing any symptoms, you will be able to pick up your prescription.
Rexall Pharmacy | 416-323-6250 | Current reduced hours: Weekdays 9 a.m. - 5 p.m.
Weekdays 9 a.m. - 8 p.m. and Saturdays 10 a.m. - 2 p.m.
How can I protect myself against COVID-19?
The virus is spread mainly from person-to-person, either through close contact and/or through respiratory droplets produced when an infected person coughs or sneezes.
- Stay home when sick
- Maintain social distancing
- Practice proper cough and sneeze etiquette
- Do not touch your face
- Clean your hands before eating and drinking
- Clean frequently touched objects and surfaces
When you become eligible, get the COVID-19 vaccine to protect yourself, your loved ones and your community.
- When will it be my turn to get the COVID-19 vaccine?
Are the food retailers still open in the lobby?
Yes, food services are still open at WCH. Some retailers are operating on reduced hours.
Is the Sexual Assault/Domestic Violence Care Centre (SA/DVCC) clinic still open?
Yes, our SA/DVCC clinic is open 24 hours a day, seven days a week. No appointment is required.
Why is seating restricted in waiting rooms and dining areas?
You may see signage or tape on seats in waiting and dining spaces across the hospital. These restrictions have been implemented to ensure appropriate physical distancing among patients.
Where can I access Indigenous information and supports?
The Centre for Wise Practices in Indigenous Health has information, resources and supports available, please visit the Indigenous Wellbeing in the Times of COVID-19 Virtual Support Hub.
To learn more about the COVID-19 vaccines, our Assessment Centre, patient and visitor information and multi-language resources, please visit our COVID-19 hub page.
For more on COVID-19 and what to do after a positive test, please click here.
- 211 Toronto is a 24/7 helpline and online service, available in 150 languages, that connects Toronto residents with social and community services and resources.
- Toronto Social Supports offers information on services, programs and supports available during COVID-19, including information on social and employment services, childcare for emergency workers and housing support for tenants
- How to self-isolate
- How to self-isolate: multi-language resources
- COVID-19 multi-language resources
- COVID-19 information in Indigenous languages
- For more detailed information on the status of the virus and risk to Canadians, please visit the Public Health Agency of Canada or Ontario Ministry of Health & Long-Term Care websites.