COVID-19 Vaccines - FAQs for Booking Appointments

Pop-up COVID-19 Vaccine Clinics

Women's College Hospital, in partnership with Unison Health & Community Services are hosting a series of pop-up COVID-19 vaccine clinics.  Click here for full details and to confirm eligibility.  


Provincial COVID-19 Vaccine Booking Process

COVID-19 vaccine eligibility varies by postal code, age and occupation. Click here to view eligible groups.


3 check_small.png Confirm that you meet the Government of Ontario's eligibility criteria


Visit to book an appointment online

Call 1-888-999-6488
to book an appointment by phone

  • What should I know about the vaccine clinics?

    With the steady increase in the COVID-19 vaccine supply in Ontario, Toronto hospitals and Ontario Health Teams are rapidly moving forward with vaccinating the adult population, starting with priority groups as established by the Ministry of Health. Eventually, COVID-19 vaccination will be available to the general population in Toronto in accordance with supply and in alignment with Ontario’s Vaccine Distribution Plan and Toronto Public Health.

    COVID-19 vaccinations are by appointment only and there are no walk-in clinics at this time. Eligible individuals should only sign up at one vaccination clinic site and are asked NOT to book appointments at multiple locations.

  • How do I book an appointment?

    To book an appointment through, please visit the website or contact the call centre at 1-888-385-1910.

    To book an appointment through, please visit the website or contact the information line at 1-888-999-6488.

    In the initial days of operating the Toronto COVID-19 Vaccine Call Centre and the Provincial Booking System, callers should expect longer wait times or difficulty connecting due to an anticipated high volume of calls. Residents are asked not to call individual hospitals and patience is appreciated. 

  • What happens after I book an appointment online?

    You will receive e-mail confirmation of your appointment. Please be sure to check your JUNK/SPAM folder.

  • How do I book an appointment without internet access?

    To register through without internet access, please call 1-888-385-1910.

    To register through without internet access, please call 1-888-999-6488.

  • How do I book an appointment for a second dose?

    When you are contacted about your first appointment, you will receive information about your second appointment.

  • When I register, how will my personal health information be used?

    UHN will use the information collected in the registry (or the information of the person you are registering) to contact you when vaccine supply is available. UHN will contact you to schedule a vaccination appointment and give you other information about the vaccine.

  • I’m having trouble booking an appointment online, where can I get help?

    If you are having trouble with the online system, please contact the Call Centre at 1-888-385-1910.

    If you are having trouble with the online system, please contact the Provincial Vaccine Information Line at 1-888-999-6488.

  • I have already had COVID-19. Should I still get a vaccine?

    Yes, people who have already had COVID-19 should still get a COVID-19 vaccine. While getting COVID-19 might offer some protection from getting infected again, it's not clear how long this protection lasts or how effective it is. We do know that getting infected again is possible and COVID-19 can cause severe medical complications.

  • I have a health condition, should I still get the vaccine?

    It is best to speak to your health care provider.


My Appointment

Vaccine Effectiveness

  • Is the vaccine still effective with the new prolonged time between doses?

    The Government of Ontario has extended the acceptable time between doses from up to 35 days later to up to 4 months.

    This decision was made based on guidance from Canada’s National Advisory Committee on Immunization. The Committee made this recommendation based on new studies on the effectiveness of the COVID-19 vaccine, as well as information from countries that have vaccinated more of their populations. Many other provinces have also changed timing for their second doses based on this guidance. Many of our trusted WCH doctors and clinicians have also expressed support for this change.

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Council of Academic Hospitals of Ontario (CAHO)