Women's College Hospital - Health Care for Women, Revolutionized

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Volunteering at Women's College Hospital

Volunteers are valued members of the Women’s College Hospital team. Our volunteers are integral to supporting the hospital in achieving its mission of advancing and advocating for the health of women and girls while developing solutions for our most pressing health system challenges.

Our team of approximately 200 volunteers contribute 25,000 hours of service annually to support the hospital’s commitment to providing exceptional care.

We offer engaging and meaningful volunteer opportunities in over 45 departments and programs throughout the hospital. Volunteers dedicate time, energy and skills to support staff and most importantly to enhance the experience of our patients.

Volunteer Opportunities

Volunteers are provided with meaningful assignments, a learning experience and appropriate participation. Volunteer placements fall into one of 5 general categories:

Information Desk and Wayfinding Volunteer

  • Greet and welcome patients and visitors to Women’s College Hospital
  • Provide information and answer general inquiries
  • Provide additional directional support throughout the hospital

Clinic Office Help Volunteer

  • Assist staff with a variety of administrative tasks such as faxing, photocopying and assembling resource packages
  • Complete courtesy patient appointment reminder phone calls

Clinic Liaison Volunteer

  • Assist with coordinating patient flow in specified clinics
  • Direct patients to exam rooms
  • Assist patients with general inquiries

Waiting Room Volunteer

  • Act as a liaison between patients and their healthcare teams
  • Assist family members and visitors with general inquiries
  • Provide support and comfort measures to patients

Other Opportunities


Volunteer Placements are assigned based on volunteer interests, skills, availability and hospital needs.

Volunteering is a great way to explore a hospital setting. Each volunteer placement includes duties and responsibilities that are designed to provide a meaningful experience. Please be aware that the scope of the volunteer role does not include any tasks that can legally be performed only by a licensed or regulated healthcare professional. Volunteer roles will not allow you to practice or develop clinical or technical skills, nor are volunteer roles designed to meet the requirements of professional internship opportunities.

Available Programs

All volunteer shifts are available Monday to Friday between the hours of 9:00 a.m. - 4:00 p.m. We do not offer evening or weekend opportunities.

Our volunteer program requires reliable, dependable volunteers who can make a consistent weekly commitment. The minimum age requirement is 16 years of age or older. Volunteer Resources welcomes volunteer applicants of all abilities to apply.

Please consider your availability and carefully review the commitment guidelines for each program described below:

Year-Round Adult Program

Open to volunteers who can make a year-round commitment for a minimum of one shift per week

  • Commit to a consistent 3.5 hour shift per week for a minimum of one year
  • Shifts are typically 9:00 a.m. - 12:30 p.m. or 12:30 - 4:00 p.m.

Applications can be submitted at any time. There is no deadline to apply for the year-round program. However, there is limited recruitment from May to August in order to provide more shift opportunities for the summer youth volunteers. 

Summer Youth Volunteer Program

We are now accepting applications for the 2019 Program

Women's College Hospital offers volunteer positions to eligible high-school and undergraduate post-secondary students during the summer months. Volunteer positions are available Monday through Friday during daytime hours (9:00am-4:00pm) in many departments and programs. All volunteer roles are designed to enhance the patient experience.

The Summer Youth Volunteer Program offers a unique learning experience and is designed to introduce students to the healthcare field. Explore a hospital setting and career options though:

  • Multiple volunteer placements that align with your interests and skills
  • Volunteer Lunch and Learn sessions with physicians, regulated healthcare professionals and hospital staff
  • Hospital wide education events

Details for the 2019 Summer Youth Volunteer Program

Post-secondary Student requirements:

  • Commit to a minimum of two 3.5 hour shifts per week for all of May, June, July and August. Shifts are typically 9:00am-12:30pm or 12:30-4:00pm
  • Attending a post-secondary school in the next school year
  • Successful applicants must be ready to start a volunteer placement by May 1st 2019

High-school Student requirements:

  • Commit up to two full days (9:00am-4:00pm) per week for all of July and August
  • Have completed grade 9
  • Successful applicants must be ready to start a volunteer placement by July 2nd 2019

Application and Registration Process

  1. Attend a program information session
    All interested applicants are asked to attend a Summer Youth Volunteer Program Information Session. Registration is not required. For out of town post-secondary students who are unable to attend, contact volunteer@wchospital.ca

    Scheduled Sessions:
    Monday February 11th 2019 – 5:00-6:00pm – Auditorium, Room 2501, 2nd Floor
    Wednesday February 13th 2019– 5:00-6:00pm – Auditorium, Room 250, 2nd Floor
  1. Complete an application package
    A complete application package includes the following:
  • Application Form
  • 2 Reference Forms (References must know the applicant in a professional capacity and cannot be family members or friends. Examples include employers, volunteer coordinators, supervisors, coaches, or teachers. Referees should return the reference forms to the applicant for submission.)
  • CV/Résumés
  • Medical Form
  • 200-250 word essay describing why you want to be a volunteer at Women’s College Hospital

Note: Please submit all documents in a single pdf to volunteer@wchospital.ca

  1. If you are offered a placement, you will then be required to:
  • attend a program orientation session
  • pay a refundable $20.00 deposit for a security badge

Ready to Apply?

Application Deadline for Post-secondary Students: Friday March 15, 2019.

Application Deadline for High-school Students: Friday April 12th 2019.

Applications can be mailed, faxed to (416) 323-7741, scanned and e-mailed to volunteer@wchospital.ca or submitted in person to room 7409 of the hospital. Completed reference forms must be submitted with your application.

Volunteer Resources
Women’s College Hospital
76 Grenville Street
Toronto, ON
M5S 1B2 

Volunteer Manager and Coordinator Office Hours

Monday to Friday between 8:30 am and 4:30 pm

Research Volunteer Program

A research volunteer is an individual who performs tasks for or provides service to an existing hospital based research project or program at WCRI without monetary compensation. Research volunteer duties are limited to:

  • Data entry and quality control
  • Data entry example: inputting responses from research participants questionnaires and/or data collected about research participants into survey software and/or Excel
  • Quality control ­example: double checking the accuracy of survey responses that have already been inputted by another research team member
  • Prepping and mailing out follow-up questionnaires
  • Patient calling to schedule follow-up interviews
  • Basic administrative duties including filing and photocopying

To become a research volunteer you must submit a research volunteer application form, a cover letter, and CV to Volunteer Resources. A medical form for this program is not required until you have been accepted into the program. Completed documents will be submitted to a Research Operations Coordinator for consideration.

Submit an Application Package

Submit an application form, two reference forms, and a WCH Volunteer medical form.

Volunteers must provide the following information to meet the requirements of the Public Hospitals Act and the Hospital Communicable Disease Surveillance Program:

  • Evidence of immunity to Measles, Mumps, Rubella and Varicella
  • Completed 2-step Tuberculosis (TB) skin test

Forms can be completed by your primary healthcare provider. Any fees that may be required to complete the medical form are at the expense of the volunteer.

Interview

Selected applicants will be contacted for an interview. We will discuss your interests and experience, answer questions you may have about the volunteer program and confirm your availability. We thank all applicants for their interest, however only those selected for an interview will be contacted.

If you are accepted as a volunteer, you must complete the following:

Criminal Records Check

Volunteers who are 18 years and older are required to complete a Criminal Records Check. This is at no expense to the volunteer and is conducted through the hospital. Information and further details are provided to volunteers after notice of acceptance to the program. Offers are conditional upon the successful completion of a Canadian Criminal Records Check.

Orientation

Volunteers will be required to complete WCH eLearning modules and a Volunteer Resources quiz.

Uniform

Volunteers are required to provide a refundable $20.00 deposit for a volunteer uniform and ID Badge. Both items must be worn during volunteer shifts.

Training

Volunteers are assigned a placement based on their interests, skills, availability and hospital needs. Once a placement has been assigned, volunteers will receive training by a staff member or experienced volunteer. Volunteers are encouraged to pursue on-going learning opportunities by attending additional hospital-wide education sessions posted in the Volunteer Resources lounge

Please note, all steps must be completed prior to starting a volunteer placement


 

Apply to become a volunteer

Submit an application form, two reference forms, and a WCH Volunteer medical form. References must know the applicant in a professional capacity and cannot be family members or friends. Examples include employers, volunteer coordinators, supervisors, coaches, or teachers. Referees should return the reference forms to the applicant for submission.

Completed application packages can e-mailed to volunteer@wchospital.ca mailed, faxed or submitted in person to room 7409 of the Hospital.

 

Forms | Volunteer Resources

Please download, complete and submit the forms below to apply to the Women's College Hospital Volunteer Program.

Note about fillable forms: To view and use fillable forms, you will need the latest version of Adobe Reader installed. Once completed, you can save and email the form or print the form for submission. The Adobe Reader software can be obtained free from Adobe, which also offers customer support.

Application Form

Reference Form

Medical Form

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Location & Contact Information

Volunteer Resources
Women's College Hospital
76 Grenville Street
7th floor, Room 7409
Toronto, ON M5S 1B2

Phone: 416-323-6400 ext. 4014

Fax: 416-323-7741

E-mail: volunteer@wchospital.ca

Office Hours:
Monday - Friday
8:30 a.m. - 4:30 p.m.


Accessibility
The hospital is fully accessible. All clinics have wheelchair accessible washrooms.


Ready to apply?
Submit a completed application package. Download forms »

Association of Volunteers

Each volunteer who completes one month of service at WCH becomes a member of the Association of Volunteers. Members enjoy the fellowship of meetings and social events and are always encouraged to become more actively involved.

Learn more about the Association »

Video | Summer Volunteers

Women's College Hospital offers volunteer positions to eligible high-school and undergraduate university students during the months of July and August. The Summer Youth Volunteers play an important role in enhancing the patient experience.

Watch the video and get to know our summer volunteers.

  • Fully affiliated with:
  • University of Toronto

  • A member of:
  • Council of Academic Hospitals of Ontario (CAHO)