We are Women’s offers the WCH community a chance to get to know each other and share our stories.
Name: Aubanie Boland-Soto
Title & Department: Environmental Services Worker
On the WCH team for: 2 years
1. What does your typical workday look like?
Regular routine: Empty mailbox, clean P2/P3 (mop, wipe, empty garbage, vacuum carpets, autoserve floors), clean P1 attendants office, clean OHSW offices, meeting rooms other offices, and HR offices. Then I go for lunch. After that I go to the mail room, sort the mail, start processing mail, sort incoming mail into all departments, and then go for a second break. Then I go to the lobby, P1, P2 and P3 for wheelchairs, bring to 5th floor, and porter patients (during the day as well). I go back to the mailroom for any unfinished or extra work.
Modified routine: Assessment Centre – put on PPE, clean and disinfect chairs and touch points, assist with any requests for help, throw out garbage. Some days I do both Assessment Centre and Mailroom, sorting mail, processing, sorting incoming mail.
2. What excites you the most about working at WCH?
That I get to interact with so many different people and get the change to wear many hats. There are endless opportunities to excel and grow.
3. How does your work contribute to creating a positive patient experience?
I keep my areas assigned to me sanitary and clean, I try to assist and offer help if needed, and I try to engage in friendly, inviting conversation to help them feel comfortable.
4. Tell us one to three things that your colleagues would be surprised to learn about you!
- I have countless tattoos and piercings but I am terrified of needles
- I have swam with dolphins, stingrays, reef sharks, and bullethead sharks and will be swimming with great whites soon!
- I’m deathly afraid of heights; I cried on a little kids Ferris Wheel
- I may seem tough on the outside, but I’m a very emotional person. I cry every time I watch Free Willy