WCH CONNECTNovember 18, 2019

Meet Laura Pus, Administrative Director of Women’s Virtual

  • November 18, 2019

Name:  Laura Pus

Title & Department: Administrative Director of Women’s Virtual

On the WCH team for: 7.5 years


1. What does your typical work day look like?

Since my role is on the administrative side, I have very little interaction with patients. I spend most of my day going to different meetings to create strategy and implementation plans for Women’s Virtual. When I’m not in meetings you can find me at my desk making slides, documents or answering emails.

2. What excites you the most about working at WCH?

The people and the focus on equity are what makes working at WCH special. Everyone that I have worked with since coming to WCH is really committed to the hospital’s vision, which has become even more apparent now that I’m working on the strategy for Women’s Virtual. People from every department and division across the hospital have come to me with such great ideas and insights on how we can improve care for patients.

3. How does your work contribute to creating a positive patient experience?

I believe virtual care has the potential to drastically improve the patient experience. If you think about other industries like banking, they have made it possible for individuals to access services without ever having to step foot inside their building. My hope is that Women’s Virtual will do that for healthcare and make care more accessible and convenient for patients and improve outcomes. The vision for Women’s Virtual is to do just that - Women’s Virtual: Technology in service of a healthier, more equitable world.

4. Tell us one (or three) thing(s) that your colleagues would be surprised to learn about you?

I love baking. Despite never winning the WCH gingerbread competition, I have a dream of being on (and winning) The Great Canadian Baking Show…….related shameless plug: please vote for the Women’s Virtual gingerbread house this year, I think a WCH victory will help my application for the GCBS.

I train for and race Ironman triathlons. The iron-distance is an endurance or ultra-distance race consisting of 226 km of swimming, biking, and running. This means on summer weekends you can usually find me on my bike riding country roads or swimming in the lake, usually at Cherry Beach.


Laura Pus, Administrative Director of Women’s Virtual

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