Meet Michael Wu, Surgical Services Volunteer
We are Women’s is a new series that offers the WCH community a chance to get to know each other and share our stories.
Name: Michael Wu
Title & Department: Surgical Services Volunteer
On the WCH team for: Three years
- What does your typical work day look like?
I am currently a Master’s student at the University of Toronto and my typical work day is at a research lab in Lunenfeld-Tanenbaum Research Institute at Mount Sinai Hospital. Every Tuesday morning, I volunteer at the surgical services department in Women’s College Hospital.
- What excites you the most about working at WCH?
I enjoy catching up with the staff, nurses and my volunteer partner Joanne during my spare time. Knowing more about the people you work with makes volunteering even more enjoyable.
- How does your work contribute to creating a positive patient experience?
As a volunteer, my role is to support patients coming in for pre-surgery procedures, and act as a liaison between the family and healthcare team. I enjoy speaking to patient families to keep them informed and to create a comfortable environment in the waiting room. My role as a volunteer also helps support the WCH staff so they can deliver the best patient care.
- Tell us one (or three) thing(s) that your colleagues would be surprised to learn about you?
I am part of a University of Toronto dragon boat team called New Dragons. We are the 2019 university division Canadian Dragon Boat Champions!
Michael recently received an Ontario Volunteer Service award for his outstanding work as a volunteer. Michael currently volunteers in our surgical services department as a team leader, providing guidance and support for a team of 20 volunteers.