Coronavirus (COVID-19) Information for Patients and Visitors

Women’s College Hospital is actively monitoring the situation with the novel coronavirus (Covid-19) as it unfolds. Please visit our FAQ page or see more information below.

Patient Information during COVID-19

WCH COVID-19 Assessment Centre

Due to current high volume, please do not visit our assessment centre without a call from our physicians. If you do not receive a call by 9pm this evening we will call you when we open tomorrow morning and you will be at the top of the list.

If you are symptomatic, asymptomatic but concerned about exposure to known or potential cases, or have risk from exposure in line of duty (essential workers, health care workers, etc.),

please register for a fast-track assessment by completing our online registration form and a physician from our hospital will call you.


  • Fever (temperature greater than 37.8° C)
  • New or worsening cough, shortness of breath
  • Sore throat, difficulty swallowing, runny nose / nasal congestion (without other known cause)
  • Headaches
  • Chills
  • New taste disorder, altered sense of smell
  • Nausea/vomiting, diarrhea, abdominal pain
  • Unexplained falls, fatigue muscle aches (myalgias) 
  • Conjunctivitis (pink eye)

If you work or reside in a location that has a COVID-19 outbreak, are getting treatment that compromises (weakens) your immune system (for example, chemotherapy, radiation, Hematopoietic Cell Therapy) please complete our online registration form and a physician from our hospital will call you.

Children under the age of 2 cannot be seen at our Assessment Centre. Please call Telehealth Ontario (1-866-797-0000) for available Assessment Centres.

Hours of Service for COVID-19 Assessment Centre:

7 days a week 
9:00 a.m. to 4:45 p.m. 

Community Resources

211 Toronto is a 24/7 helpline and online service, available in 150 languages, that connects Toronto residents with social and community services and resources.

Toronto Social Supports offers information on services, programs and supports available during COVID-19, including information on social and employment services, childcare for emergency workers and housing support for tenants

How to self-isolate

How to self-isolate: multi-language resources

COVID-19 multi-language resources

For more detailed information on the status of the virus and risk to Canadians, please visit the 
Public Health Agency of Canada or Ontario Ministry of Health & Long-Term Care websites.

Infection control measures at Women's College Hospital
The WOMEN’S COLLEGE HOSPITAL (WCH) IPAC team is in close contact with Public Health Ontario and other agencies to help guide decision-making as the situation evolves. We continue to adhere to routine practices which include monitoring patients for new onset of symptoms, diligent hand hygiene, appropriate use of personal protective equipment (PPE) and disinfection of equipment. 

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