Coronavirus (COVID-19) Information

Women’s College Hospital is actively monitoring the situation with COVID-19 as it unfolds. Please visit the information below regarding testing, appointments and resources available.

For information on COVID-19 testing, please visit our Asssessment Centre page:Assessment Centre »

Patient Information during COVID-19

  • Preparing for an appointment at WCH during COVID-19

    We are only open to patients with appointments. WCH is restricting care partners and visitors with select exceptions at the hospital until further notice. Thank you for your patience and continued efforts to help keep our community safe! With your support, we can continue to provide safe and responsible care to patients during COVID-19, and beyond.  

    We have undergone many changes to keep everyone safe. Here’s what you can expect when you come into the hospital for your appointment: 

    Hand Hygiene 
    You will be asked to sanitize your hands at the entrance, and before you enter or exit any clinics or offices. Take advantage of our hand sanitizer stations around the hospital.  

    Screening 
    Everyone entering WCH is screened at the front entrance.  After sanitizing your hands, you will be instructed to proceed to our screening window where you will be asked questions regarding COVID-19 symptoms. 

    Masks

    • Masks are required to be worn at all times on WCH property. This includes, but is not limited to, parking areas, elevators and while waiting to be screened.
    • You will be given a mask to wear throughout your visit in the hospital, only WCH provided masks are permitted at this time. Masks can be disposed of at the end of your visit in the bins provided when you exit.

    Physical Distancing
    There are reminders posted throughout the hospital. Please maintain a distance of 2m (6 ft) from others and please note that seating in clinics and public spaces is limited to support this. Try not to arrive at your appointment more than 15 mins early and exit once your appointment is completed. 

  • Are visitors allowed at WCH?

    The hospital will be open only to patients with appointments. WCH is restricting care partners and visitors with select exceptions at the hospital until further notice. 

    Masks are required to be worn at all times on WCH property. This includes, but is not limited to, parking areas, elevators and while waiting to be screened.

  • Will my upcoming appointment or procedure go ahead as scheduled?

    You will be notified by your care program or clinic if any appointments are being re-scheduled.

  • Can I pick up my prescription at the Rexall pharmacy in Women’s College Hospital?

    Upon entry to Women’s College Hospital, you will be screened for any COVID-19 symptoms. If you are not experiencing any symptoms, you will be able to pick up your prescription.

    Rexall Pharmacy | 416-323-6250 | Current reduced hours: Weekdays 9 a.m. - 5 p.m.
    Weekdays 9 a.m. - 8 p.m. and Saturdays 10 a.m. - 2 p.m. 

  • How can I protect myself?

    The virus is spread mainly from person-to-person, either through close contact and/or through respiratory droplets produced when an infected person coughs or sneezes.  

    • Stay home when sick 
    • Maintain social distancing 
    • Practice proper cough and sneeze etiquette 
    • Do not touch your face 
    • Clean your hands before eating and drinking 
    • Clean frequently touched objects and surfaces 
  • For vulnerable populations (people who are immunocompromised, seniors and pregnant women) should extra precautions be taken to protect myself from this illness?

    Seniors, pregnant women or those who are immunocompromised should continue their usual infection prevention routine to protect themselves from this and other illnesses, including washing hands frequently, avoiding people who are sick and receiving their annual flu vaccine. 

    For more detailed information on the status of the virus and risk to Canadians, please visit the Public Health Agency of Canada or Ontario Ministry of Health & Long-Term Care websites.

     

  • Community Resources

More Information

Infection control measures at Women's College Hospital
The WOMEN’S COLLEGE HOSPITAL (WCH) IPAC team is in close contact with Public Health Ontario and other agencies to help guide decision-making as the situation evolves. We continue to adhere to routine practices which include monitoring patients for new onset of symptoms, diligent hand hygiene, appropriate use of personal protective equipment (PPE) and disinfection of equipment. 

Fully affiliated with

A member of

Council of Academic Hospitals of Ontario (CAHO)