COVID-19 Vaccine Booking Process
COVID-19 vaccine eligibility varies by postal code, age and occupation. Click here to view eligible groups.
Confirm that you meet the Government of Ontario's eligibility criteria
Visit ontario.ca/bookvaccine to book an appointment online
to book an appointment by phone
What should I know about the vaccine clinics?
With the steady increase in the COVID-19 vaccine supply in Ontario, Toronto hospitals and Ontario Health Teams are rapidly moving forward with vaccinating the adult population, starting with priority groups as established by the Ministry of Health. Eventually, COVID-19 vaccination will be available to the general population in Toronto in accordance with supply and in alignment with Ontario’s Vaccine Distribution Plan and Toronto Public Health.
COVID-19 vaccinations are by appointment only and there are no walk-in clinics at this time. Eligible individuals should only sign up at one vaccination clinic site and are asked NOT to book appointments at multiple locations.
How do I book an appointment?
To book an appointment through vaccineto.ca, please visit the website or contact the call centre at 1-888-385-1910.
To book an appointment through ontario.ca/book-vaccine, please visit the website or contact the information line at 1-888-999-6488.
In the initial days of operating the Toronto COVID-19 Vaccine Call Centre and the Provincial Booking System, callers should expect longer wait times or difficulty connecting due to an anticipated high volume of calls. Residents are asked not to call individual hospitals and patience is appreciated.
What happens after I book an appointment online?
You will receive e-mail confirmation of your appointment. Please be sure to check your JUNK/SPAM folder.
- How do I book an appointment without internet access?
How do I book an appointment for a second dose?
When you are contacted about your first appointment, you will receive information about your second appointment.
When I register, how will my personal health information be used?
UHN will use the information collected in the registry (or the information of the person you are registering) to contact you when vaccine supply is available. UHN will contact you to schedule a vaccination appointment and give you other information about the vaccine.
- I’m having trouble booking an appointment online, where can I get help?
I have already had COVID-19. Should I still get a vaccine?
Yes, people who have already had COVID-19 should still get a COVID-19 vaccine. While getting COVID-19 might offer some protection from getting infected again, it's not clear how long this protection lasts or how effective it is. We do know that getting infected again is possible and COVID-19 can cause severe medical complications.
Who is eligible to book an appointment?
At this time, in order to book an appointment, individuals must be:
- Adults 60+ years old (mass vaccination clinics)
- Adults 55+ years old (pharmacies)
- First Nations, Métis and Inuit populations
- Chronic home health care recipients
- Long-tem care home residents and staff
- Assisted living residents and staff
- Retirement home residents and staff
- First nations Elder care home residents and staff
- Essential caregivers of care home residents
- Personal support workers
- Front-line healthcare workers
- Faith leaders
- Organ transplant recipients*
- Hematopoietic stem cell transplant recipients*
- People with neurological diseases in which respiratory function may be compromised (e.g., motor neuron disease, myasthenia gravis, multiple sclerosis)*
- Haematological malignancy diagnosed less than one year ago*
- Sickle cell disease*
- Kidney disease eGFR< 30*
- Essential caregivers for individuals in the groups with an asterisk (*) listed above
Your information will be verified when you book your vaccine appointment, and you will not be given an appointment if you do not meet the eligibility criteria. Please do not submit your name to more than one registry.
When will more people be eligible for the vaccine?
We don’t yet know when the vaccine will be available to other groups. The best places to get up-to-date information are:
• Local public health or Toronto Public Health’s COVID-19 information page.
• Ontario Health’s COVID-19 vaccine information page.
Can I bring an Essential Care Partner to my vaccine appointment?
There will be people to help you at the vaccination centre. If you need additional help, you may be able to get approval to bring someone inside with you. Please discuss this when you are contacted about an appointment.
Can I bring a family member, caregiver, neighbour or friend to my appointment so they can get vaccinated as well?
Only people with vaccine appointments will be vaccinated. The clinic is not able to accept walk-ins.
Can I choose which vaccine I get at my appointment?
We do not know in advance which vaccine you will receive as it depends on the supply that week. The COVID-19 vaccines we’re giving out in Ontario have been through rigorous safety checks by Health Canada. You are encouraged to accept the first vaccine you are offered. For more information about the vaccines, please visit the UHN vaccine info page.
- Where will my appointment be?
Is the vaccine still effective with the new prolonged time between doses?
The Government of Ontario has extended the acceptable time between doses from up to 35 days later to up to 4 months.
This decision was made based on guidance from Canada’s National Advisory Committee on Immunization. The Committee made this recommendation based on new studies on the effectiveness of the COVID-19 vaccine, as well as information from countries that have vaccinated more of their populations. Many other provinces have also changed timing for their second doses based on this guidance. Many of our trusted WCH doctors and clinicians have also expressed support for this change.