Accessibility and Transportation
What are your hours of operation?
Women’s College Hospital is open from Monday to Friday, 6 a.m. to 7 p.m.
After-hours access to the hospital, including the Sexual Assault and Domestic Violence Care Centre (SADVCC), is through the Grosvenor Street entrance. Please use the intercom near the door to contact security.
Are you wheelchair accessible?
Yes, Women’s College Hospital is fully accessible and all clinics have wheelchair-accessible washrooms.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Women’s College Hospital is committed to providing inclusive and responsive goods and services in a manner that respects the dignity and independence of all persons with disabilities. To ensure that our services are accessible to everyone, we will enable access to assistive devices, including, but not limited to, wheelchairs, hearing devices and accessible beds. We also welcome those partnered with a service animal or support person.
Is there WiFi available for patients and visitors?
Yes. WiFi is available throughout the building. When you enter the hospital, search using your smartphone or tablet for the wireless network WC_Guest and connect using the password ‘WomensCollege’.
Is parking available?
Yes. Underground parking is available for patients and visitors from 6 a.m. to 7 p.m. on levels P1. Access to this parking lot is off of Grenville Street.
Parking is $3 for 30 minutes to a daily maximum of $24. Prepaid parking passes can be purchased from our Business Office on the third floor. Buy 5 prepaid parking passes for $60—a 50% discount from the daily maximum rate.
Vehicle height restriction: 6'8" or 2.1m
What kind of bicycle storage facilities do you have?
Patients and visitors can lock their bicycles to the rings located around the hospital on Grenville Street, Bay Street and Grosvenor Street.
Do you have a patient drop-off area?
Yes. If you’re travelling by car, taxi or Wheel-Trans, patient drop-off areas are located at the Grenville Street and Grosvenor Street entrances. Both entrances are fully wheelchair accessible. For after-hours access, please use the intercom at the Grosvenor Street entrance.
Where is the bus stop for the shuttle bus?
The shuttle bus is for staff and physicians only. The stop is located on the south side of Grenville Street, across from the hospital.
How can I call a taxi?
Direct lines to Co-op Taxi, Beck Taxi and Royal Taxi can be found at the information desk in the Peter Gilgan Atrium.
What is closest hotel to Women’s College Hospital?
There are several hotels in and around the hospital including:
- Eaton Chelsea at 33 Gerrard St. W., Toronto, ON M5G 1Z4 416-595-1975,
- Metropolitan Hotel Toronto at 108 Chestnut St., Toronto, ON M5G 1R3 416-977-5000,
- Holiday Inn Toronto Downtown Centre at 30 Carlton St., Toronto, ON M5B 2E9 416-977-6655 and
- Courtyard Toronto Downtown at 475 Yonge St., Toronto, ON M4Y 1X7 416-924-0611.
The University Health Network (UHN) provides a list of accommodations in and around their hospitals.
Do you treat men as well as women?
Most programs at the hospital treat men as well as women. Please refer to the specific Care Program page for admission requirements and restrictions.
Are services provided by Women’s College Hospital covered by OHIP?
OHIP covers a wide variety of health services. However, it will not pay for services that are not medically necessary. Most services and procedures at the Hospital are covered by OHIP; but, there are a few that are not. If you want to know for sure that a particular service or procedure is covered, please contact the department that you will be visiting.
Do I need a referral from a family doctor to visit Women’s College Hospital?
Most departments require a referral from a family doctor, but there are some that do not. Please refer to the website page for the department you want to visit to find out if a referral is needed. You can also get contact information for specific questions on the services offered by that department.
How do I make an appointment with a doctor at Women’s College Hospital?
Most of the programs at the hospital require a referral from a family doctor. The Care Programs page from the hospital website lists the departments and programs. Click on the department or program name to find the admission criteria. If you do not have a family doctor, refer to How to Find a Doctor page.
I don’t have a family doctor. Can I make an appointment at Women’s College Hospital?
The family doctors at the Family Practice Health Centre are not taking new patients, except for pre-natal care. Due to a high volume of requests, the centre does not keep a waiting list. If you do not have a family doctor, check out Finding a Doctor page.
Is there a bank machine/ATM at Women’s College Hospital?
Yes, a 24-hour bank machine is located on the ground floor in the Peter Gilgan Atrium. Proceeds from ABM transaction fees are directed to Women's College Hospital.
Are there dining and retail services for patients and visitors at your facility?
The following providers are accessible to WCH staff, physicians, volunteers, patients and visitors on weekdays only.
- La Prep | 7 a.m. to 5 p.m.
- Extreme Pita | 7 a.m. to 6 p.m.
- Jugo Juice | 7 a.m. to 6 p.m.
- Sushi Shop | 10 a.m. to 6 p.m.
- Thai Express | 10 a.m. to 6 p.m.
- Vivah Jewelry | 8 a.m. to 6 p.m.
Who do I contact to book a sign language interpreter for my appointment?
Women’s College Hospital provides free language interpretation services for patients and their families when our healthcare providers, staff, and/or volunteers do not share a common language or culture with the patient, or when the patient is deaf, deafened or hard of hearing.
When booking your appointment, please let us know if a language interpreter or an American Sign Language (ASL) interpreter is needed and our staff will coordinate the service at no cost to you.
I was born at Women’s College Hospital. How do I get a copy of my birth record?
The Department of Health Information keeps the records for patients at the Hospital, including the babies who were born here. You can contact them to get this information for you. Please call: 416-323-6098
- I am a patient at Women’s College Hospital. How do I get a copy of my health record?
How do I apply for a job at Women’s College Hospital?
The Careers at Women’s College Hospitalpage on the hospital website explains how to apply for a job and has a link to current job opportunities at the hospital.
I am a medical student. Who do I contact to do a placement at Women’s College Hospital?
If you are a student/learner looking for a placement please work through your academic institution and your placement advisor. If unable to go through your academic institution/placement advisor please contact the Learner Registration Office at firstname.lastname@example.org and they will reach out to the respective Education Coordinator.
To learn more, visit the Education page.