Hospital Services

  • Bank Machines

    A 24-hour bank machine is located on the ground floor in the Peter Gilgan Atrium. Proceeds from ABM transaction fees are directed to Women's College Hospital.

  • Business Office

    Hours of Service: Monday to Friday, 8 a.m. - 4 p.m.
    Phone: 416-323-6400 ext. 4411
    Fax: 416-323-6160

    Patient accounts can be settled at the Business Office located on the third floor. Services provided include:

    • Patient billing and payments processing
    • Honorarium payments for participants in research
    • Sale of discounted parking pass bundles
    • Deposit drop-off
  • Conference Services

    The Conference Centre provides flexible, environmentally-friendly facilities for corporate meetings and events, conferences, symposiums, receptions and other special events. It includes a 154 seat auditorium, seven break-out rooms, a business centre, catering kitchen, full A/V services and our iconic Pink Cube. The spacious and bright Peter Gilgan Atrium is also available for after-hours and weekend rentals.

    For booking inquiries, please e-mail conference_services@wchospital.ca

  • Dining and Retail Services

    The following providers are accessible to WCH staff, physicians, volunteers, patients and visitors on weekdays only unless otherwise noted:

    • La Prep | 7 a.m. - 5 p.m.
    • Extreme Pita | 7 a.m. - 6 p.m.
    • Jugo Juice | 7 a.m. - 6 p.m.
    • Sushi Shop | 10 a.m. - 6 p.m.
    • Thai Express | 10 a.m. - 6 p.m.
    • Rexall Pharmacy | 416-323-6250 | Weekdays 9 a.m. - 8 p.m. and Saturdays 10 a.m. - 2 p.m.
    • Sutherland-Chan Clinic | 647-748-8585 | www.sc-clinic.com | Weekdays, 9 a.m. - 8 p.m., Saturday & Sunday, 10 a.m. - 5 p.m. | Walk-in appointments available.
    • Vivah Jewelry | 8 a.m. - 6 p.m.
  • Ethics Program

    The Women's College Hospital Ethics Program offers a consultation service for hospital staff, patients and their family/friends who would like assistance with decisions or questions that are ethically difficult, complex or unclear. Learn more

  • Health Information Department

    Confidentiality of patient information is a priority at Women's College Hospital. Information is only released as authorized by the patient, legal representative or as required by law. Under Ontario's Personal Health Information Protection Act, you have a right of access to your own personal health information.

    Your request to obtain a copy of your health record will be processed within 30 days. The Health Information Department is unable to interpret or advise on personal health issues or care documented in the records. We recommend that your health records be reviewed with your healthcare provider, so that interpretation may be provided if necessary.

    To request a copy of your health record, please visit: womenscollegehospital.ca/HealthInformation

    Mail:
    Release of Information, Health Information Department
    Women's College Hospital
    76 Grenville Street, Room P1-210
    Toronto Ontario M5S 1B2

    Contact:
    Phone: 416-323-6098
    Fax: 416-323-7315
    requestforrecords@wchospital.ca
    Level P1, Room 208

  • Information Desk

    The information desk is located in the the Peter Gilgan Atrium and is open weekdays from 9 a.m. to 4 p.m. If the information desk is closed, please use the phone on the desk and dial 0 for assistance or directions.

  • Labyrinth and Prayer Room

    If you have lost anything at the hospital please check at the Security Office located in the main lobby near the information desk.

  • Language Interpreter and Translation Services

    Women’s College Hospital provides free language interpretation services for patients and their families when our healthcare providers, staff, and/or volunteers do not share a common language or culture with the patient, or when the patient is deaf, deafened or hard of hearing.

    When booking your appointment, please let us know if a language interpreter or an American Sign Language (ASL) interpreter is needed and our staff will coordinate the service at no cost to you.

  • Lobby Lab

    Hours of Service: Monday - Friday, 8 a.m. - 5:30 p.m (closed on weekends and statutory holidays)
    Phone: 416-323-6400 ext. 6248
    For Women's College Hospital patients only, seeking blood work/specimen collection. The Lobby Lab is located on the ground floor.

  • Lost & Found

    If you have lost anything at the hospital please check at the Security Office located in the main lobby near the information desk.

  • Miss Margaret Robins Archives Of Women’s College Hospital

    As a national historic site, Women’s College Hospital is committed to preserving its unique history. The Miss Margaret Robins Archives of Women’s College Hospital acquires, maintains, preserves and makes available the historical records and artifacts of the institution.

    In addition to documenting the rich history of Women’s College Hospital, the collection also consists of archival material related to the history of women in medicine, the history of nursing and early hospitals in Canada. To make an appointment please contact 416-323-6400 ext. 4076 or wch.archives@wchospital.ca.

  • Safety & Security Services

    Hours: 24 hours a day, seven days a week.
    Contact information: Non-emergencies, 416-323-6090.

    If an officer is not available to answer your call, dial “0” when the recording comes on and you will be directed to operators who will dispatch security officers to your call.

  • Stella's Playroom

    Stella’s Playroom is a supervised short-stay play zone for children whose parents/legal guardians are at their healthcare appointments at Women’s College Hospital (76 Grenville Street only). This is a free service that can be booked for up to two hours. Space is limited and parents/legal guardians are encouraged to book appointments ahead of time. Those without appointments are welcome to drop-in to see if space is available.

  • Telephones

    A courtesy telephone is located at the information desk in the main lobby. Please note that there are no pay phones in the building.

  • WiFi

    Free WiFi is available throughout our building.

    Network: WC_Guest

    Password:WomensCollege

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