WCH COVID-19 Assessment Centre

Testing Eligibility : The Ministry of Health has announced changes (Sept. 24th) to who is eligible for a COVID-19 test at Assessment Centres.

To have a COVID-19 test at our WCH Assessment Centre, people must: 

  • Be showing COVID-19 symptoms; or
  • Have been exposed to a confirmed case of the virus, as informed by their public health unit or exposure notification through the COVID-19 app; or
  • Be a resident or worker in a setting that has a COVID-19 outbreak, as identified and informed by their local public health unit; or
  • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care. 

You may experience longer wait times at our Assessment Centre if you do not complete our online registration formPlease only submit one form (per person) and note the following:

  • A clinician from Women’s College Hospital will call you to discuss COVID-19 testing.  Please only submit one form (per person) and wait for a clinician to call you. Please wait for the call.
  • It may take up to 24 hours to receive a call after you register. Calls are made between the hours of 8:00 a.m. to 6:00 p.m. These are outgoing calls only so please leave your phone on to receive the call.
  • Results typically take 48-72 hours, we cannot guarantee a faster return and they may take longer depending on volume.
  • Children under the age of 2 cannot be seen at our Assessment Centre. Please call Telehealth Ontario (1-866-797-0000) for available Assessment Centres.

Hours and Location 
7 days a week 
9:00 a.m. to 7:30 p.m. 
Women's College Hospital is at 76 Grenville Street, Toronto, Ontario, M5S 1B2.
To access the COVID-19 Assessment Centre, please use the North East entrance located on Grosvenor St. 

If you are feeling unwell or think you have symptoms, please complete our online registration form. Please only submit one form and wait for a physician from our hospital to call you. 
Please wait for the call and note:

  • We do not have an emergency department
  • You may be advised to seek care at an emergency department
  • If your condition deteriorates while waiting for a call/after submitting form, seek care at your nearest emergency department

Symptoms:

  • Fever (temperature greater than 37.8° C)
  • New or worsening cough, shortness of breath
  • Sore throat, difficulty swallowing, runny nose / nasal congestion (without other known cause)
  • Headaches
  • Chills
  • New taste disorder, altered sense of smell
  • Nausea/vomiting, diarrhea, abdominal pain
  • Unexplained falls, fatigue muscle aches (myalgias) 
  • Conjunctivitis (pink eye)

Accessing your COVID-19 Test Results

A member of WCH staff and Public Health will call you only if your results are positive.  We will no longer routinely be calling patients with negative results.

You can check and print your results online within 48-72 hours (depending on volume, this may vary) at the Ministry of Health website:  https://covid-19.ontario.ca . An OHIP # is required.  

If you are registered with My Health Record you can check your results with your OHIP # or  "MRN" # which is given to you prior to your test.  Please keep this number so you can access and print your test results online. 

Please contact our Health Information department at: 416-323-6098 or by email at: requestforrecords@wchospital.ca for a copy of your test results if you are unable to access them online. Please note this may take up to 5 business days.

COVID-19 Saliva Tests

Starting September 25, Women’s College Hospital is offering COVID-19 saliva tests for some groups of eligible patients.

The best test for the diagnosis of COVID-19 remains the nasopharyngeal (NP) swab and we continue to recommend this as a primary option. The saliva test is less accurate and turnaround times may be longer than with NP swabs.

Only those who meet both of the following criteria are eligible for saliva testing: 

  • People eligible for a COVID-19 test (as above)
    AND
  • Children under the age of 16; or
  • People with a medical or anatomical problem that makes it impossible to have an NP swab (for example, recent or previous oral/nasal/throat surgery, risk of severe bleeding with any NP trauma)

Eligible patients who choose the saliva test cannot eat, drink, chew gum or smoke 30 minutes prior to the test. A clinician will provide important instructions regarding the collection of the specimen. 

 

 

  • What should I do if I think I have come into contact with someone with COVID-19?

    Testing Eligibility : The Ministry of Health has announced changes (Sept. 24th) to who is eligible for a COVID-19 test.

    To have a COVID-19 test, people must: 

    • Be showing COVID-19 symptoms; or
    • Have been exposed to a confirmed case of the virus, as informed by their public health unit or exposure notification through the COVID-19 app; or
    • Be a resident or worker in a setting that has a COVID-19 outbreak, as identified and informed by their local public health unit; or
    • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care. 

    Complete our online registration form. Please only submit one form (per person) and note the following:

    • A clinician from Women’s College Hospital will call you to discuss COVID-19 testing.  Please only submit one form (per person) and wait for a clinician to call you. Please wait for the call.
    • It may take up to 24 hours to receive a call after you register. Calls are made between the hours of 8:00 a.m. to 6:00 p.m. These are outgoing calls only so please leave your phone on to receive the call.
    • Results typically take 48-72 hours, we cannot guarantee a faster return and they may take longer depending on volume.
    • Children under the age of 2 cannot be seen at our Assessment Centre. Please call Telehealth Ontario (1-866-797-0000) for available Assessment Centres.
  • Can anyone register for a COVID-19 assessment at WCH?

    Testing Eligibility : The Ministry of Health has announced changes (Sept. 24th) to who is eligible for a COVID-19 test.

    To have a COVID-19 test, people must: 

    • Be showing COVID-19 symptoms; or
    • Have been exposed to a confirmed case of the virus, as informed by their public health unit or exposure notification through the COVID-19 app; or
    • Be a resident or worker in a setting that has a COVID-19 outbreak, as identified and informed by their local public health unit; or
    • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care. 
  • How do I access my test results?

    Please note: A member of WCH staff and Public Health will call you if your results are positive.  We will no longer routinely be calling patients with negative results.  You can check and print your results online within 48-72 hours (depending on volume, this may vary) at the Ministry of Health website: https://covid-19.ontario.ca. An OHIP # is required.   

  • Can I get a COVID-19 test at a pharmacy?

    Starting September 25, people can be tested for COVID-19 at a participating pharmacy only if they are both:

    • not showing symptoms AND
    • a resident or work in an at-risk setting, such as a long-term care home, homeless shelter or other congregate setting 

    Eligible people will need to call a participating pharmacy to book an appointment. More information on this announcement.

  • Are there washrooms available at WCH?

    Currently due to COVID-19 visitor restrictions, washrooms in the hospital are not available. 

  • How can I protect myself?

    The virus is spread mainly from person-to-person, either through close contact and/or through respiratory droplets produced when an infected person coughs or sneezes.  

    • Stay home when sick 
    • Maintain social distancing 
    • Practice proper cough and sneeze etiquette 
    • Do not touch your face 
    • Clean your hands before eating and drinking 
    • Clean frequently touched objects and surfaces 
  • For vulnerable populations (people who are immunocompromised, seniors and pregnant women) should extra precautions be taken to protect myself from this illness?

    Seniors, pregnant women or those who are immunocompromised should continue their usual infection prevention routine to protect themselves from this and other illnesses, including washing hands frequently, avoiding people who are sick and receiving their annual flu vaccine. 

    For more detailed information on the status of the virus and risk to Canadians, please visit the  Public Health Agency of Canada  or  Ontario Ministry of Health & Long-Term Care websites.

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