WCH COVID-19 Assessment Centre

COVID-19 Assessment & Appointments

Women’s College Hospital Assessment Centre has same-day and next-day appointments for COVID-19 tests. We are open 7 days a week from 8:30 a.m. to 7:30 p.m.  

If you require any special supports or accommodations ahead of your appointment, or to cancel an existing appointment,  please call our COVID-19 Assessment Phone Line: 416-800-1945 for information and assistance.

How to Get a COVID-19 Test

check box Confirm your eligibility with our guidelines below.
check box Register for an appointment.
check box Get tested at WCH. 

Online Registration
You must register for an appointment to receive a COVID-19 test at WCH. Please do not come to our Assessment Centre until you have spoken with one of our healthcare providers.

Please fill out an online registration form for each person who needs a test.

ONLINE REGISTRATION »

We do not have an emergency department. If your symptoms worsen before your test, seek care at the nearest emergency department. 

  • Eligibility Guidelines

    To determine if you need a COVID-19 test, please use the Ontario Ministry of Health’s COVID-19 self-assessment tool

    To have a COVID-19 test at our WCH Assessment Centre, people must: 

    • Be showing COVID-19 symptoms; or
    • Have been exposed to a confirmed case of the virus, as informed by their public health unit or exposure notification through the COVID-19 app; or
    • Be a resident or worker in a setting that has a COVID-19 outbreak, as identified and informed by their local public health unit; or
    • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care. 

    Current targeted testing initiatives mean the following are also able to receive testing:

    • Workers in long-term care homes, every two weeks. Workers in long-term care homes should not be tested more frequently than every two weeks unless directed by public health in an outbreak setting.
    • Essential caregivers visiting a long-term care home.
    • Residents or workers in homeless shelters, or other congregate settings.
    • Pre-operative patients prior to receiving general anaesthesia and cancer patients receiving therapy as outlined in guidance from the Ministry of Health (.pdf).
    • International students who have passed their 14-day quarantine period, or who have developed symptoms within their 14-day period.
    • Farm workers 
    • Indigenous communities
    • Individuals who need testing for international travel clearance (Note: this is an interim measure). For travel purposes, please only book the day before you need your test according to your specific travel/flight requirements. We are not booking future appointments.

    Groups targeted for testing by public health may change from time to time. Please confirm your eligibility for a COVID-19 test before seeking testing.

    Please note, the following are examples of individuals who do not meet testing eligibility criteria:

    • Asymptomatic individuals seeking workplace testing outside of outbreak investigations or government requirements.
    • Family members without eligible symptoms or who are not a contact of a confirmed COVID-19 case.
    • Asymptomatic close contacts of an individual with symptoms compatible with COVID-19, unless the individual is a confirmed COVID-19 case.
    • Asymptomatic close contacts of an individual who is a contact of a confirmed case of COVID-19, unless the individual is also a confirmed COVID-19 case.
  • Online Registration Information

    You must register for an appointment to receive a COVID-19 test at WCH. Please do not come to our Assessment Centre until you have spoken with one of our healthcare providers.

    Please use our online registration form to register each person who needs a test. 

    • Once you have registered, you will receive a phone call from WCH to discuss your test and schedule an appointment. It may take up to 12 hours to receive a call.
    • Calls are made between 8 a.m. and 6 p.m. You will be called the next day if you register after 5 p.m. on weekdays or 4 p.m. on weekends and holidays.
    • These are outgoing calls only, so please leave your phone on to receive the call.  
    • Your appointment will be booked on the same or next day depending on availability.

    ONLINE REGISTRATION »

  • COVID-19 Tests for Children

    Children are eligible for testing when they meet the following criteria. Here is some information on how to prepare and comfort your child for their COVID-19 test (.pdf).

    » Are recommended for testing by the local public health unit.
    » Are exhibiting new/worsening symptoms of:

    • Fever and/or chills
    • Cough
    • Shortness of breath
    • Decrease or loss of smell or taste

    » Exhibiting 2 or more of the following new/worsening symptoms:

    • Sore throat
    • Runny/Stuffy nose
    • Headache
    • Nausea/Vomiting/Diarrhea
    • Fatigue, lethargy, muscle aches or malaise 

    You must screen for COVID-19 every day before going to school/child care. Use the school screening tool (.pdf) to help make this decision.

  • COVID-19 Tests

    Women’s College Hospital is offering alternate COVID-19 tests for some groups of eligible patients. The best test for the diagnosis of COVID-19 is the nasopharyngeal (NP) swab and we continue to recommend this as a primary option. However, for those who meet the criteria listed below, alternate tests are available including: combined throat and both nostrils, deep nasal (mid-turbinate), and saliva. Of all available tests, the saliva test is the least accurate and turnaround times may be longer.

    Eligibility criteria for an alternate COVID-19 test:

    People eligible for a COVID-19 test (see 'eligibility guidelines' criteria above)

    AND

    Children under the age of 16;  or

    People with a medical or anatomical problem that makes it difficult to have an NP swab (for example, recent or previous oral/nasal/throat surgery, risk of severe bleeding with any NP trauma).

    NOTE: Eligible patients who choose the saliva test cannot eat, drink, chew gum or smoke 30 minutes prior to the test. 

  • International Travel

    If you are planning to travel internationally and need a test to confirm you do not have COVID-19, you can visit our Assessment Centre. You can also be tested at a pharmacy, a list of locations offering testing can be found here. 

    When to schedule an appointment:

    • Appointments for COVID-19 testing are booked on the same or next day from the time you register online depending on availability. We do not book appointments more than one day in advance.
    • The time from your scheduled appointment to receiving your test results can range from 12 to 48 hours. We cannot guarantee a faster result and it may take longer depending on the overall number of people being tested in Toronto.
    • Please refer to your specific flight and travel destination requirements to determine the best time to register online and schedule your appointment.
    • Your test result will provided as a lab report. We do not provide doctor’s notes.

    How to schedule an appointment:

    • Please complete one online registration form for each person who needs a test.
    • After registering, a healthcare provider will call you to discuss your COVID-19 test and schedule an appointment.
    • Please leave your phone on to receive the call. If you miss our call, we will call back in two or more hours. If you miss the second call, you will need to complete the online register form again.
    • Calls are made between 8 a.m. and 6 p.m. You will be called the next day if you register after 5 p.m. on weekdays or 4 p.m. on weekends and holidays.

    ONLINE REGISTRATION »

Test Results

A member of WCH staff and Public Health will call you only if your results are positive. Please do not visit the hospital to obtain your test result.

A copy of your result is available online through the Ministry of Health or if you are registered for MyHealthRecord. If you can't access your results online, you can also contact our Health Information department. 

  • Ministry of Health

    You can check and print your results online within 48-72 hours (depending on volume, this may vary) at the Ministry of Health website:  https://covid-19.ontario.ca. An OHIP # is required.   

  • MyHealthRecord

    If you are registered with My Health Record  you can check your results with your OHIP # or  MRN # which is given to you prior to your test.  Please keep this number so you can access and print your test results online. 

    •  Choose ‘No Activation Code’.
    • Use MRN number given to you during your phone assessment or OHIP number (numbers only).
    • An email will be sent to you when results are available.
  • WCH Health Information

    Please contact our Health Information department at: 416-323-6098 or by email at: requestforrecords@wchospital.ca for a copy of your test results if you are unable to access them online. Please note this may take up to 5 business days.

General Information

  • Hours, Location and Contact Information

    7 days a week  (by appointment only)
    8:30 a.m. to 7:30 p.m. 

    • COVID-19 Assessment Phone Line is 416-800-1945: 8:30 a.m. - 12 p.m. and 1:00 p.m. - 3:30 p.m. (Recording of information also available).
    • If you require any special supports or accommodations ahead of your appointment, or to cancel an existing appointment,  please call our COVID-19 Assessment Phone Line: 416-800-1945 for information and assistance.
    • Women's College Hospital is at 76 Grenville Street, Toronto, Ontario, M5S 1B2. 
      To access the COVID-19 Assessment Centre, please use the North East entrance located on Grosvenor St. 
    • Due to COVID-19 visitor restrictions, washrooms in the hospital are not available. 
  • Pharmacy COVID-19 Tests

    You can get tested at an assessment centre or select pharmacies if you are:

    • not showing symptoms, and are
    • eligible for testing as part of a targeted testing initiative as determined by the Ministry of Health or Ministry of Long-term Care or public health.

    This includes:

    • Residents, workers or visitors of long-term care homes
    • Residents or workers in homeless shelters or other congregate settings
    • International students that have passed their 14-day quarantine period
    • Farm workers
    • Indigenous communities 

    Groups targeted for testing by public health may change from time to time. Please confirm your eligibility for a COVID-19 test before seeking testing.

    For a full list of participating pharmacies, please visit the Ministry of Health’s website

  • Protecting Yourself from COVID-19

    For tips on how to protect yourself and stop the spread of COVID-19, please visit Toronto Public Health’s resources.

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