Accountability and Quality

Best Practice Spotlight Organizations (BPSOs)

Best Practice Spotlight Organizations (BPSOs) are healthcare and academic organizations selected by the Registered Nurses’ Association of Ontario (RNAO) through a request for proposals process to implement and evaluate the RNAO’s best practice guidelines.

Ethics Program

The Women’s College Hospital Ethics Program offers a consultation service for hospital staff, patients and their family/friends who would like assistance with decisions or questions that are ethically difficult, complex or unclear.

Public Accountability, Quality & Performance

Being accountable to our patients and community is essential to earning your trust and building a reputation for excellence. “Accountability” means making the right clinical and managerial decisions, managing resources efficiently, measuring our performance and doing that in an open and transparent manner.