Frequently Asked Questions

On This Page:

Accessibility and Transportation

Yes, Women’s College Hospital is fully accessible and all clinics have wheelchair-accessible washrooms.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Women’s College Hospital is committed to providing inclusive and responsive goods and services in a manner that respects the dignity and independence of all persons with disabilities. To ensure that our services are accessible to everyone, we will enable access to assistive devices, including, but not limited to, wheelchairs, hearing devices and accessible beds. We also welcome those partnered with a service animal or support person.

Yes. WiFi is available throughout the building. When you enter the hospital, search using your smartphone or tablet for the wireless network WC_Guest and connect using the password ‘WomensCollege’.

Yes. Underground parking is available for patients and visitors from 6 a.m. to 7 p.m. on levels P1. Access to this parking lot is off of Grenville Street.

Parking is $3 for 30 minutes to a daily maximum of $24. Prepaid parking passes can be purchased from our Business Office on the third floor. Buy 5 prepaid parking passes for $60—a 50% discount from the daily maximum rate.

Vehicle height restriction: 6’8″ or 2.1m

Patients and visitors can lock their bicycles to the rings located around the hospital on Grenville Street, Bay Street and Grosvenor Street.

Yes. If you’re travelling by car, taxi or Wheel-Trans, patient drop-off areas are located at the Grenville Street and Grosvenor Street entrances. Both entrances are fully wheelchair accessible. For after-hours access, please use the intercom at the Grosvenor Street entrance.

The shuttle bus is for staff and physicians only. The stop is located on the south side of Grenville Street, across from the hospital.

Direct lines to Co-op Taxi, Beck Taxi and Royal Taxi can be found at the information desk in the Peter Gilgan Atrium.

There are several hotels in and around the hospital including:

  • Eaton Chelsea at 33 Gerrard St. W., Toronto, ON M5G 1Z4 416-595-1975,
  • Metropolitan Hotel Toronto at 108 Chestnut St., Toronto, ON M5G 1R3 416-977-5000,
  • Holiday Inn Toronto Downtown Centre at 30 Carlton St., Toronto, ON M5B 2E9 416-977-6655 and
  • Courtyard Toronto Downtown at 475 Yonge St., Toronto, ON M4Y 1X7 416-924-0611

The University Health Network (UHN) provides a list of accommodations in and around their hospitals.

Care Programs

Most programs at the hospital treat men as well as women. Please refer to the specific Care Program page for admission requirements and restrictions.

OHIP covers a wide variety of health services. However, it will not pay for services that are not medically necessary. Most services and procedures at the Hospital are covered by OHIP; but, there are a few that are not. If you want to know for sure that a particular service or procedure is covered, please contact the department that you will be visiting.

Most departments require a referral from a family doctor, but there are some that do not. Please refer to the website page for the department you want to visit to find out if a referral is needed. You can also get contact information for specific questions on the services offered by that department.

Most of the programs at the hospital require a referral from a family doctor. The Care Programs page from the hospital website lists the departments and programs. Click on the department or program name to find the admission criteria. If you do not have a family doctor, refer to How to Find a Doctor page.


The family doctors at the Family Practice Health Centre are not taking new patients, except for pre-natal care. Due to a high volume of requests, the centre does not keep a waiting list. If you do not have a family doctor, check out Finding a Doctor page.

Hospital Services

Yes, a 24-hour bank machine is located on the ground floor in the Peter Gilgan Atrium. Proceeds from ABM transaction fees are directed to Women’s College Hospital.

The following providers are accessible to WCH staff, physicians, volunteers, patients and visitors on weekdays only.

  • La Prep | 7 a.m. to 5 p.m.
  • Extreme Pita | 7 a.m. to 6 p.m.
  • Jugo Juice | 7 a.m. to 6 p.m.
  • Sushi Shop | 10 a.m. to 6 p.m.
  • Thai Express | 10 a.m. to 6 p.m.
  • Vivah Jewelry | 8 a.m. to 6 p.m.

Women’s College Hospital provides free language interpretation services for patients and their families when our healthcare providers, staff, and/or volunteers do not share a common language or culture with the patient, or when the patient is deaf, deafened or hard of hearing.

When booking your appointment, please let us know if a language interpreter or an American Sign Language (ASL) interpreter is needed and our staff will coordinate the service at no cost to you.

The Department of Health Information keeps the records for patients at the Hospital, including the babies who were born here. You can contact them to get this information for you. Please call: 416-323-6098

The Department of Health Information (416-323-6400 ext. 6098) keeps the records for patients at the Hospital. You can find information and forms required here.

Careers / Placements

The Careers at Women’s College Hospital page on the hospital website explains how to apply for a job and has a link to current job opportunities at the hospital.

If you are a student/learner looking for a placement please work through your academic institution and your placement advisor. If unable to go through your academic institution/placement advisor please contact the Learner Registration Office at and they will reach out to the respective Education Coordinator.