Plan Your Visit

Welcome to Women’s College Hospital. Coming to a hospital can be a daunting experience, which is why we’ve created an environment that is welcoming and inclusive for everyone. We value what makes each of us unique and we embrace our patients’ diversity and individuality.

Masking Policy

Currently masks are required in waiting areas and clinical exam rooms.

WCH is a mask friendly environment. You can choose to wear a mask in other areas of the hospital.

Patient Registration

  • your health card, or another piece of photo identification
  • the name, address and telephone number of your emergency contact

You may also be asked for:

  • the name of your family doctor, and his or her address and telephone number

Your safety is our main concern. We need to match the correct person to the correct care. To identify you correctly, you will be asked your name and date of birth by each member of your healthcare team.

Our staff, physicians, volunteers and students are also committed to providing quality patient care. You can contact Patient Relations about what we are doing well and how we can improve the care and services we provide.

Being accountable to our patients and community is essential to earning your trust and building a reputation for excellence. “Accountability” means making the right clinical and managerial decisions, managing resources efficiently, measuring our performance and doing that in an open and transparent manner. Please visit our Public Accountability, Quality and Performance section for more information.

Download the Patient Handbook (pdf)